COVID-19

Keeping calm and collected

Kendons is giving a two-month free trial of Debtor Daddy’s Advanced Plan to its clients.
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What do you get?

Software

Our software connects to your Xero to automate your credit control process, including email and SMS reminders, phone calls and reporting.
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An Accounts Receivable Specialist (Optional)

Our NZ-based virtual Accounts Receivable Specialists make calls on your behalf. They work remotely just like a virtual assistant, but they specialise in debtor follow up.
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Adapting to COVID-19
Things you can do to ease the strain
Focus on larger accounts
Larger businesses are often better equipped to deal with a crisis and may be able to expedite payment of your account. You might as well ask!
Send fewer reminders
Your customers will already be stressed, sending more email reminders might add to their burden. Consider sending statement reminders or picking up the phone.
Pick up the phone (or SMS)
A friendly call just to ‘check in’ is a great way to understand how your customers are feeling. Our team is on-hand to help you make these calls if you need.
Send reminders manually
If you’re not able to keep up with daily bank reconciliation or you want to approve all reminders before they’re sent, then switching to manual reminders might be just the ticket.
Try an AR Specialist
If your short-staffed or overwhelmed, our AR Specialists are available on-demand to assist with calls, re-sending invoices, answering queries and more.
Pause for a while
Depending on your situation, you might decide that ceasing reminders and calls for a few weeks is the best way to support your customers during this time.
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Sign up for your FREE two-month trial or book a demo!

CUSTOMER SUCCESS

Efficient AR process brings in results during Covid-19

“Our cash flow has improved at a time where you would think if anything it would go the other way” – Chris Price, Ark. Advance General Manager.
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Covid-19 Invoice Reminder Email Templates

Our Covid-19 invoice reminder templates are carefully designed to help you ask customers for money during this time.
Kendons was last modified: September 2nd, 2021 by Lucy Stewart
Debtor Daddy