Deliver a more profitable, effective and scalable Accounts Receivable service to your clients.
We make it easy for you to deliver a more profitable, effective and scalable Accounts Receivable service to your clients.
Improve profitability
- Get discounts on software
- Retain clients longer
- Improve service scalability
Impress clients
- Better collection results
- Better communication and reporting
- Never drop the ball
Delight your team
- Get AR management done faster
- Free up time for other work
- Make AR management more fun!
Call Queue
Manage AR for more clients, with less time and effort.
The Call Queue automatically keeps track of which clients require calls each day, according to their workflow rules.
- No need to set calendar reminders
- Follow the agreed process every time
- Share the workload across your team
Key features
- See how many calls need to be made each day
- Assign clients to different members of your team
- Assign multiple team members to high-volume clients
Call Console
10x faster than spreadsheets and incredibly easy to use.
Give your team the same tools that our professional AR Specialists use to work through their call queue in record time.
- Log more calls per hour
- Standardise reports with response tags
- Snooze and set call-back dates, so you never drop the ball
Key features
- Use response tags to speed up call logging and standardise reporting
- Trigger the next step in the process, in a click
- Pin important notes relevant to each debtor
- Resend invoices in a click
- Snooze to easily set call-back dates
- Record expected payment dates (then easily follow-up if not paid)
- Use ‘Skip Tracing’ to save better contact details for next time
- Add private notes that only your team can see
Call Reports
Save hours each week, improve communication and accountability.
Create and send updates to your clients in seconds. No spreadsheets to maintain. Client reports are automatically generated from the activities you log in Call Console.
- Send reports in seconds
- Highlight disputes and queries
- Provide greater visibility of results
Key features
- Send reports for a specific date or date range
- Clients can login and view reports any time
- Make it easy for clients to respond to queries
- Provide greater visibility of the work you’re doing
Workflows
Improve efficiency, profitability and results with process automation.
Workflows help you automate best practice, you’ll wonder how your team ever managed with email + accounting software + spreadsheets.
- Follow the agreed process every time
- Automate repetitive / manual tasks
- Tailor the process for each client
Key features
- Create your perfect mix of emails, calls and SMS reminders
- Tailor workflow tone and frequency to specific customers e.g. small vs enterprise
- Notify your team at specific workflow stages
- Send statement or ‘per invoice’ reminders automatically
- Create different workflows for difficult debtors
“After contacting Debtor Daddy, we have been able to spend more time on the things that we specialise in whilst still being able to collect debts and keep cashflow coming for our clients.”
Nataleigh Gleeson
Administration manager, Sports Accounting Australia
AR Platform for BPOs was last modified: December 2nd, 2020 by